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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony González

December 15, 2025

5  out of  5
rating by Anthony González
"Muy buen servicio y atención, grasias por tus ayuda Karyna.."
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Carlos Escobar

December 15, 2025

5  out of  5
rating by Carlos Escobar
"Thanks to Karyna for outstanding customer service, and for making sure that starting a new policy was painless. I really appreciate her patience, and friendly demeanor, and their treatment was excellent, Of course I'm going to recommend it, once again thanks for your support Karyna"
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Tayde Villalobos

December 15, 2025

5  out of  5
rating by Tayde Villalobos
"Excellent service. Karyna Montañez was very attentive and professional. She clearly explained the auto insurance coverage options and answered all my questions with patience and care. She made the process easy and stress-free. Highly recommended."
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Kiyonna White

December 11, 2025

5  out of  5
rating by Kiyonna White
"I talked with Karyna and I got amazing service!! 10/10"
We responded:
"Thank you! Karyna is the best! "
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Axel Monroy

December 10, 2025

5  out of  5
rating by Axel Monroy
"Karyna was super helpful and really sweet whenever I asked questions about my car insurance. I appreciate her help!"
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Jacqueline Gonzalez

December 10, 2025

5  out of  5
rating by Jacqueline Gonzalez
"I always get good help from this place. I’ve never once had a problem because I can always count on Karyna to help me."
We responded:
"Karyna is a rock star! Thank you for your kind words. I appreciate you choosing us as your State Farm Agency. "
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Chris Castillo

December 9, 2025

5  out of  5
rating by Chris Castillo
"Karyna is the best! Very helpful. I really appreciate the service!"
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Corbin Blanco

December 8, 2025

5  out of  5
rating by Corbin Blanco
"Karyna helped me out, and she was amazing!!! 10/10 service."
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Veronica Garcia

November 18, 2025

5  out of  5
rating by Veronica Garcia
"It’s hard to find car insurance , good rate and great help . Every time I need something I don’t hesitate to call . Melany is always helpful and patient with me for whatever I may need . She is very professional and prompt with her work . I always get a call back or an email . Thanks for all your hard work !"
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Gloria Ordones

October 1, 2025

5  out of  5
rating by Gloria Ordones
"Good service at anytime"
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J P

September 5, 2025

5  out of  5
rating by J P
"I needed home insurance + home rental endorsement and Jessica came through with providing me this as well as finding the best rates! She answered a lot of my questions and I really appreciate her for being able to give me the quotes quickly. Thank you Jessica!"
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Scott Herlan

September 3, 2025

5  out of  5
rating by Scott Herlan
"I recently relocated from New York to the Houston area and began exploring my options for auto insurance. I've been insured with State Farm since I got my driver’s license and have always had positive experiences. That said, I was surprised to learn how much higher car insurance rates can be in Houston. Thankfully, I had the pleasure of working with Jessica to create a bundled renters and auto insurance policy. She was incredibly patient, knowledgeable, and took the time to find a solution that provided solid coverage while helping me save money. Her exceptional customer service made the entire process smooth and stress free. I highly recommend this State Farm branch for anyone looking for reliable insurance and outstanding support."
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Manny Martinez

August 30, 2025

5  out of  5
rating by Manny Martinez
"Great agent and agency!"
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Marlene Herrera

May 7, 2025

1  out of  5
rating by Marlene Herrera
"We have had a family policy with Jose Jimenez for YEARS, we were informed that two of our vehicles were denied renewal. We understood and went about to find a new insurance for them, they had given us a date by when we needed to find new insurance (3 month grace period). We had continuously asked if it would only be those two vehicles and not the family plan. Then with no notice or report when calling to make a payment we were informed that they would no longer be insuring us for the upcoming month for all the vehicles. We had NO NOTICE, just a casual "Oh did you know". This was super unprofessional from their part, we could have been given a notice like they had with the other vehicles and not given us the run around. We are completely disappointed."
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Jonathan Caceres

May 1, 2025

5  out of  5
rating by Jonathan Caceres
"Awesome company and crew! Everyone at this State Farm office is helpful, but I especially want to shout out Jessica—she really came through for me. She stayed past closing to make sure my policy was finalized, and her customer service was top-notch. On top of that, she helped me find the best coverage while saving me money. Truly appreciate the dedication and professionalism!"
We responded:
"Thank you! Jessica is the best!"
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L TEN

May 1, 2025

5  out of  5
rating by L TEN
"Ms.Karyna, Thank you so much for helping me get my rental property insured and making the process easy."
We responded:
"Thank you! Karyna is the best. "
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T H

April 30, 2025

5  out of  5
rating by T H
"Thanks to Karyna for outstanding customer service, and for making sure that starting a new policy was painless. I really appreciate her patience, and friendly demeanor...hard to find these days. She is a true professional."
We responded:
"Thank you! Karyna is the best!"
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Chaselyn Crawford

March 21, 2025

5  out of  5
rating by Chaselyn Crawford
"Jessica was very sweet and helpful ! When I was buying a car and needed full coverage insurance she stayed after hours just to make sure I got the insurance I needed even when it took forever ! She called me a couple of days later to let me know my insurance rate had went down when she did not have to go out of her way to do so. If they can have someone that nice working for them and loves their job, it’s says a lot about their company. If you get the pleasure of working with her, you will not regret it !"
We responded:
"Thank you! Jessica is the best. "
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Danny Gomez

February 1, 2025

5  out of  5
rating by Danny Gomez
"Karyna shows the utmost professionalism and hard work. Excellent team..."
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sebastian Uzumaki

January 31, 2025

5  out of  5
rating by sebastian Uzumaki
"Thank you for everything Karina. You were kind and courteous. You help me understand about my policy. I really appreciate it. This office is one of the best office that represents State Farm. Thank you again."
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Roberto Valentin

January 31, 2025

5  out of  5
rating by Roberto Valentin
"Les recomiendo este lugar Karina me ayudó con todas mis preguntas gracias karina por el buen servicio que me diste R. Rodríguez."
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J V

January 31, 2025

5  out of  5
rating by J V
"Best experience ever. Karina is awesome. She is knowledgeable and understood everything I needed. She answered all my questions quickly and was patient with me. Highly recommend this office. Ask for Karina. Y. Valentin"
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Alejandro Colina

January 30, 2025

5  out of  5
rating by Alejandro Colina
"Karyna is always helping with our business. Whenever we require services such as COI's she's always there to help ASAP. Great professional"
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Ana Hernandez

January 15, 2025

5  out of  5
rating by Ana Hernandez
"Karyna - thank you for being so pleasant, patient, and kind. Excellent customer service and it is greatly appreciated"
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Heidi VM

December 6, 2024

5  out of  5
rating by Heidi VM
"Karyna - thank you for being so pleasant, patient, and kind. Excellent customer service and it is greatly appreciated. Happy holidays!"
We responded:
"Thank you! Karyna takes pride in doing her best for our customers. I’m very proud to have her on our team. "